1. Conduct as much business as possible over the phone
Take advantage of some of our newer services such as ACH payment for grain, emailing contracts, etc.
If you cannot get through* when calling the office, feel free to call and/or text Michael or Bonny with any questions or concerns
2. If you feel sick or are showing symptoms** of sickness, please do not enter the office or come into contact with any employees
Maintain a safe distance of at least 6’ with all employees at all times
Please remain in your vehicle when possible (at the dump pit, waiting in line, etc.
3. Please avoid picking up scale tickets when possible.
We will keep all scale tickets in an envelope that can be picked up on the last load of the day or when moving to one of our other facilities
Select one (or more) of the following solutions to receive scale tickets without having to come into the office
a. Tickets via Text - You will receive a scale ticket for each load delivered via a text message b. Tickets via Email - You will receive a PDF attached to an email that is an EXACT replica of what you would have received from the scale house c. Patron Access - Access your account via the internet where all tickets will be displayed. Allows you to view total bushels in elevator, contracts, delivery sheets, settlements, and more*
*NEVER sell grain via text or voicemail; only when talking to a live person. If I do not get the message that you want to sell right away, prices can change
**Symptoms include, but are not limited to cough, shortness of breath/difficulty breathing, fever or chills, muscle or body aches, vomiting or diarrhea, and/or new loss of taste or smell.