2020 Harvest Procedures

​1. Conduct as much business as possible over the phone

1. Take advantage of some of our newer services such as ACH payment for grain, emailing contracts, etc.

• If you cannot get through* when calling the office, feel free to call and/or text Michael or Bonny with any questions or concerns

2. If you feel sick or are showing symptoms** of sickness, please do not enter the office or come into contact with any employees

• Maintain a safe distance of at least 6’ with all employees at all times
• Please remain in your vehicle when possible (at the dump pit, waiting in line, etc.

3. Please avoid picking up scale tickets when possible.

• We will keep all scale tickets in an envelope that can be picked up on the last load of the day or when moving to one of our other facilities
• Select one (or more) of the following solutions to receive scale tickets without having to come into the office 

          a. Tickets via Text - You will receive a scale ticket for each load delivered via a text message
       b. Tickets via Email - You will receive a PDF attached to an email that is an EXACT replica of what you would have received from the scale house
         c. Patron Access - Access your account via the internet where all tickets will be displayed. Allows you to view total bushels in elevator, contracts, delivery sheets, settlements, and more*

*NEVER sell grain via text or voicemail; only when talking to a live person. If I do not get the message that you want to sell right away, prices can change

**Symptoms include, but are not limited to cough, shortness of breath/difficulty breathing, fever or chills, muscle or body aches, vomiting or diarrhea, and/or new loss of taste or smell.